Krasunya jewellery atelier — in the centre of Lviv since 1995. For over 30 years we have cared for every client and every piece that leaves our hands. We value quality over speed — and put that into the gold.
Frequently asked questions
Returns
We accept returns only when the fault is on our side.
01
Wrong piece sent
We sent the wrong one — we'll refund or replace without question.
02
Manufacturing defect
A defect in material or workmanship — we'll repair it or make a new one.
03
Missed deadline
We missed the agreed deadline — we'll refund or offer a discount by agreement.
To initiate a return, write to krasunya@gmail.com within 14 days of receipt.
Delivery
Every piece is hand-packed and dispatched in branded packaging.
01
Nova Poshta
Delivery to any branch or parcel locker in Ukraine. 1–3 working days.
02
Self-pickup
Free. The atelier is in central Lviv — address listed at the bottom of the page.
03
Free delivery
On orders from 3,000 UAH (labour cost counted; metal cost excluded).
Payment
01
Bank card
Visa or Mastercard. Secure online payment at checkout.
02
Invoice payment
Payment by invoice is available; include the required details in the transfer.
